PCCP Composer Support

Thank you for using PCCP Composer! We're here to help you get the most out of your pipe inspection workflow.

Contact Us

For questions, bug reports, or feature requests, please email us:

Email Support

Email: ashan.mcnealy@gmail.com

We typically respond within 1-2 business days.

Frequently Asked Questions

How do I import a pipe list?

Navigate to your pipeline, tap the import button, and select an XLSX file containing your pipe data. The app will guide you through mapping columns to the appropriate fields.

How do I export my inspection data?

From the inspection list, tap on an inspection card to reveal options. You can export to XLSX format, generate a photo log (RTF), or export all media files.

Is my data backed up?

All data is stored locally on your device. If you have iCloud enabled for the app, your data will sync across your devices. We recommend regularly exporting your inspection data as an additional backup.

Can I use the app offline?

Yes! All core functionality works offline. You can capture photos, record observations, and document defects without an internet connection. Map tiles can be downloaded for offline use when viewing pipeline routes.

How do I add photos to a defect or feature?

When viewing a pipe's details, tap on a defect or feature, then use the camera button to capture a photo or select from your photo library.

What file formats are supported for export?

PCCP Composer supports XLSX (Excel) for inspection data and RTF (Rich Text Format) for photo logs. Media can be exported as individual files or in a compressed archive.

App Information